Privacy Policy

Privacy Policy

Effective Date: From the day you visit our websit, install our extension, use freemium or paid version.

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At Epic ChatGPT and Sray Software, we are committed to protecting your privacy and ensuring your personal information is handled securely and transparently. This Privacy Policy outlines how we collect, use, and safeguard your data when you use our platform, browser extension, or related services ("Services").

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1. Information We Collect

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1.1 Personal Information: When you create an account, subscribe to our Services, or contact us, we may collect personal details such as your name, email address, payment information, and any other information you provide.

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1.2 Usage Data: We collect information about how you interact with our Services, including:

• Pages visited, features used, and time spent on the platform.

• Device and browser type, IP address, and operating system.

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1.3 Content: Any data you input into EpicChatGPT (e.g., queries or uploads) is processed to provide the requested services but is not used for any other purpose.

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2. How We Use Your Information

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2.1 To Provide Services: We use your information to operate, maintain, and improve our platform and deliver the Services you request.

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2.2 To Communicate: We may send account updates, service notifications, or promotional content (if you’ve opted in).

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2.3 To Enhance User Experience: Usage data helps us understand trends, improve features, and optimize performance.

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2.4 To Ensure Security: We use your data to detect and prevent fraud, abuse, or unauthorized access.

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3. Sharing Your Information

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3.1 Third-Party Service Providers: We may share your data with trusted partners who assist in delivering our Services, such as payment processors or analytics providers.

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3.2 Legal Requirements: We may disclose your information to comply with legal obligations or to protect our rights and the safety of others.

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3.3 Business Transfers: In the event of a merger, acquisition, or sale, your data may be transferred to the new entity.

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4. Your Rights

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4.1 Access and Correction: You can access and update your personal information via your account settings.

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4.2 Data Deletion: You may request the deletion of your account and associated data by contacting us.

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4.3 Opt-Out: You can unsubscribe from promotional emails by using the "Unsubscribe" link provided in the communication.

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5. Data Retention

We retain your information only as long as necessary to provide the Services, comply with legal obligations, or resolve disputes.

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6. Data Security

We implement industry-standard measures to protect your data from unauthorized access, alteration, or destruction. However, no system is completely secure, and we cannot guarantee absolute security.

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7. International Users

If you access our Services from outside India, your information may be transferred to, stored, and processed in India or other countries where we or our service providers operate.

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8. Updates to This Policy

We may update this Privacy Policy periodically. Changes will be posted on this page with the updated "as required" Please review it regularly to stay informed.

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This extension ensures that your chats are stored exclusively on your personal device and are not accessible to us or any third party. All your data, including chat history, messages, and prompts, are securely stored locally on your browser using Local Storage.

When you send a message, it is transmitted directly to OpenAI, and the response is received directly from OpenAI's servers. The communication occurs over a secure HTTPS connection, ensuring that there is no intermediary server. As a result, no one else can view your requests, responses, or their content, guaranteeing your privacy and security.

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9. Contact Us

For questions or concerns about this Privacy Policy, please contact us at:

joel@epicchatgpt.com

Phone : +91 9845119663